Harmony Flowers & Craft Ltd
Last updated: January 2026
Harmony Flowers & Craft Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.
Our business address:
Harmony Flowers & Craft Ltd
Crouch Hill, London, N8 9DX
United Kingdom
1. What information we collect
When you use our website or place an order, we may collect the following information:
Name
Email address
Phone number
Delivery address
Billing address
Payment details (processed securely by our payment providers)
IP address and browser information
Order history
We only collect information that is necessary to process your order and provide our services.
2. How we use your information
We use your personal data to:
Process and deliver flower and gift orders
Contact you about your order or delivery
Send order confirmations and receipts
Provide customer support
Improve our website and services
Meet legal and accounting obligations
We do not sell or rent your personal data to third parties.
3. Who we share your data with
We only share your data when necessary with trusted partners, including:
Payment providers (e.g., Stripe, PayPal, card processors)
Delivery drivers or courier services (to deliver your order)
Website hosting and IT service providers
Accounting or legal providers (if required by law)
All partners are required to keep your data secure and confidential.
4. How we store and protect your data
Your information is stored securely using protected servers and systems. We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access or disclosure.
We keep your data only for as long as necessary to fulfil orders and meet legal obligations.
5. Your rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of incorrect data
Request deletion of your data
Object to or restrict processing
Request a copy of your data
To exercise these rights, please contact us using the details below.
6. Cookies
Our website uses cookies to improve your browsing experience and to help our website function properly. Cookies may be used for:
Website functionality
Analytics
Security
You can control or disable cookies through your browser settings.
7. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Harmony Flowers & Craft Ltd
Crouch Hill, London, N8 9DX
Email: info@harmonyflowerscraft.com